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At Higu clace, your satisfaction is our top priority. If you receive a damaged or defective product, we are dedicated to providing seamless solutions. You can choose from two options:
Option 1 - Effortless Resolution: Request a REFUND or REPLACEMENT directly through your ORDER for swift assistance. Option 2 - Seamless Assistance: Use the 'Contact Seller' button in your order to connect with our team.
Higu clace offers a variety of lash products to help you create salon-like lashes at home, including:
Lash Extension Kit: Visit the Store Comfortable Lash Clusters: Visit the Store Individual Lashes Wispy: Visit the Store
Our DIY Lash Clusters, the Higu clace Classic Cluster Lashes, are a popular choice for those looking to achieve a voluminous lash look at home.
For those who need to remove their lash clusters, we offer the Lash Glue Remover. This product is designed with the following features:
🌿 【DISSOLVE QUICKLY】The spiral brush head can penetrate deep into the root of the lashes, increasing the removal capacity. The oily ingredients in the remover will quickly dissolve the lash glue and other oils and stains.
🌿 【EASY TO USE】Step 1: Apply the remover on the base of the cluster lashes and wait for 35 seconds. Step 2: Brush the lashes from top to bottom until the clusters fall off. Step 3: Use a cotton pad to remove any remaining residue and rinse the eyes.
🌿 【FORMULA SAFE】The remover is infused with Vitamin E and rose extract, providing a mild and nourishing formula. It is safe, non-irritating, and suitable for sensitive eyes.
🌿 【DIY LASH EXTENSIONS AT HOME】The lash glue remover is designed to help you easily remove your DIY cluster lashes, allowing you to create salon-like lashes at home without the costly trip.
🌿 【SERVICE TIPS】If you encounter any issues with the lash glue remover, please contact us immediately. We will provide you with excellent service and corresponding solutions within 24 hours.
Customers have rated our lash products highly, with the Lash Glue Remover receiving 4.7 out of 5 stars, Cluster Lashes-Bushy at 4.1 stars, V3D Cluster Lashes at 4.1 stars, LASH CLUSTERS - VOLUME at 4.2 stars, and lash bond and seal at 3.8 stars.
We are committed to providing you with the best lash products and customer service. Let us help you achieve your desired lash look and enjoy a seamless shopping experience with Higu clace.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
package_dimensions | 4.88 x 3.07 x 1.57 inches; 0.35 ounces | ||||
date_first_available | October 30, 2022 | ||||
manufacturer | Higu clace | ||||
best_sellers_rank | #33,153 in Beauty & Personal Care (See Top 100 in Beauty & Personal Care) #925 in False Eyelashes | ||||
customer_reviews |
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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